Case Study – Pacific Asian
Pacific Asian is a grocery store established in 2020 who is committed to bringing Asian goodies to Australia. However, the increase in rent and labor costs as well as the sharp drop in traffic to the physical stores caused by COVID resulted in a serious impact on sales profit. In addition, due to the shortage of staff and labor-intensive inventory management, lots of fresh products are spoiled and wasted, which further reduces the profit of the business. Therefore, they approached us to help them overcome the bottleneck in the business.
Through the analysis of the pain points and business processes, we designed and developed a set of integrated grocery store solution for them, which not only included an online shopping APP for them to realize a community-based one-stop new retail experience and expand the consumer base, but also connected the warehouse and driver side to create an intelligent and perfect supply chain system and logistics system to ensure the direct delivery of fresh products.