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Customer Relationship Management (CRM)

  • + Customer Information Integration
  • + Sales Process Optimization
  • + Task and Schedule Management
  • + Access and Role Management
  • + Data Visualization and Reporting
  • + Third-Party Tool Integration
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Our Advantages

WeBOOST customer relationship management solution is based on the traditional CRM solution. On the basis of completing the basic CRM functions, it provides customers with more secondary development and customised business functions, allowing you to clearly grasp the following Administer various indicators of customers, you can see all the information in one interface, flexibly create a control panel, check the related business history with customers, order status, all customer service issues to be resolved, etc., effectively improve corporate income and customer satisfaction degree, employee productivity.

Customisation
Customisation
Every business is unique, so their CRM should be as well. WeBOOST is people-oriented, standing in the perspective of each customer, whether it is from the way of collecting and viewing information, or language and currency, or even business processes, it can provide customised services, including page layout, custom components, diversified Inquiry, and personalised dashboards, etc., so that users can truly play the role of CRM and improve enterprise efficiency.
Data Privatization
The core asset in CRM is customer data. How to ensure the security and privatization of customer data is the most important link in the entire informatisation process. We have collected many years of development experience, based on what customers think and what customers can meet, comprehensively considering the cost of the computer room, the cost of operation and maintenance, and the problems of experience, etc., to assist customers to build a complete, safe and completely privatized Cloud data storage supports AWS, Google Cloud or Alibaba Cloud to ensure convenient and safe data management and services for you.
Data Analysis / Decision Support
WeBOOST CRM solution focuses on customers, provides customizable reports and statistical charts, supports cross-linking of multiple modules, computing operations, different types of layouts, and automatically generates reports at regular intervals, so that business operators can obtain real-time Operational data, early warning, and provide strong decision-making support for subsequent corporate strategic changes or tactical adjustments.

Feature Project

Aikeduo Supermarket Inventory Management System

We developed a set of integrated fresh food supermarket management system for AIKEDUO, not only designed and developed an online shopping APP for them, but also realized a community-based one-stop new retail experience, expanded consumer groups and made them more connected The storage management terminal and the driver terminal have been established, and an intelligent and complete supply chain system and logistics system have been created.

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FAQ

The primary challenge in CRM development is identifying the client's core operational issues before system design. Developing unnecessary features without addressing key problems can complicate processes. At WeThinkTech, we focus on client needs, delivering tailored and efficient CRM solutions.

The success of a CRM system depends on selecting the right IT team. Local teams are ideal as they understand the specific challenges faced by local businesses. Additionally, ongoing support is essential, and a responsive local team ensures timely maintenance and problem resolution.

CRM development costs vary depending on project functionality and complexity. Costs include initial consultation and design, development and testing, and post-launch maintenance. WeThinkTech's local team offers competitive pricing, providing superior value compared to overseas teams.

Our CRM system features an intuitive and user-friendly design. Even teams with minimal technical expertise can quickly adapt. We also offer comprehensive tutorials and training to help your team maximize system functionality and improve efficiency.

Yes, our CRM system is highly compatible and can integrate with various third-party tools, including ERP systems, accounting software, and email marketing platforms. Using API interfaces, we ensure seamless data sharing and reduce manual input and redundancy.

Our CRM system features responsive design, ensuring smooth performance on mobile devices like smartphones and tablets. We also offer custom mobile app development, allowing sales teams to access customer information, update progress, and manage data anytime, anywhere.

Yes, our CRM system includes sales and marketing automation. It tracks client interactions, generates sales leads, sends personalized emails and messages, and triggers follow-up marketing activities based on customer behavior. These features improve sales team efficiency and marketing accuracy.

Our CRM system offers powerful reporting and data analysis tools. You can monitor sales progress, analyze customer behavior, and evaluate marketing effectiveness. The system supports customizable reports, enabling detailed analysis to inform data-driven decisions.

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Melbourne