ATExpress

ATExpress founded in 2012, is a leading Melbourne-based logistics company specializing in China-Australia freight services via air and sea. Partnering with DHL, TNT, and EMS, ATExpress holds first-tier agency rights for DHLs China-to-Australia route.To manage increasing demand and improve user experience, WeThink Technology developed a smart logistics system for ATExpress. This included a customer-friendly mobile app for easy shipping and receiving, and seamless integration of warehouses and distribution centers, ensuring efficient and reliable deliveries.

Category APP
Platform iOS/Android
Industry Logistic
Launch Date October 2020

Order Consolidation Management

When designing the app, we carefully considered real-world user needs and thoughtfully introduced the Order Consolidation feature. This allows senders to ship multiple packages to different destinations in a single transaction. The system automatically consolidates packages headed to the same destination for streamlined processing. With this feature, users can create orders by entering detailed sender, recipient, and package information. Orders can be canceled while in the pending payment status, and order times are clearly displayed. This simplifies the shipping process, reduces costs, and improves package management and transportation efficiency — significantly enhancing the user experience.

Real-Time Logistics Updates

With the app, users can track their orders and packages in real time. From review status, payment updates, to shipping progress, all details are readily available. Users can clearly view package check-in times, chosen courier types, weight, shipping fees, and more. Each stage — from dispatch, transit, arrival at port, warehousing, to pickup — is transparent and easily trackable. This eliminates the anxiety of waiting for packages, offering peace of mind while awaiting delivery.

Multiple Payment Options

We support a variety of payment methods, including Alipay, WeChat Pay, Australian bank transfers, and major credit cards — catering to the needs of different user groups.

Multiple Payment Options

We support a variety of payment methods, including Alipay, WeChat Pay, Australian bank transfers, and major credit cards — catering to the needs of different user groups.

Multiple Payment Options

We support a variety of payment methods, including Alipay, WeChat Pay, Australian bank transfers, and major credit cards — catering to the needs of different user groups.

Overview

The Notification System ensures timely updates for account registration, package status, and order tracking, allowing users to stay informed in real time. The Consolidated Shipping Guide clearly presents essential information such as receiving addresses and restricted items, while the Transport Workflow Section offers a visual breakdown of air and sea freight options, simplifying decision-making. With the Order Consolidation feature, users can ship packages to multiple destinations in a single transaction, with the system automatically grouping those headed to the same destination. This reduces shipping costs, streamlines package management, and enhances overall operational efficiency, providing users with a seamless and efficient logistics experience.